We are happy to offer an exchange or credit note for non-sale items within 14 days of purchase date. This applies to both instore & online purchases. Please make sure your items are returned new, unused and with the original packaging and designer garment tags still attached. We cannot accept returns of items as faulty if they have not been treated as instructed in the garment care label. Unfortunately returns that do not meet our guidelines cannot be accepted. You can return your items to our store in person or by an approved courier. If returning by courier, you are responsible for all shipping costs and we recommend sending via a registered service such as Royal Mail Signed. We cannot accept responsibility for goods lost in transit.
We do not accept returns or issue refunds or credit notes for sale items. This applies to both instore & online purchases. We are a small store and do not have the resources to handle and process sale item returns. If you have any pre-purchase questions relating to sale products, please read the product description and size guides carefully or alternatively contact our store by phone 01236 738957 or by using the website contact form where will be happy to answer any questions before you purchase.