Returns policy – we offer exchanges / credit notes on full price items returned to us in their original condition & packaging , have been unworn & still have all labels on them within 14 days. We will not be able to accept returns for underwear & baby bottles / dummies due to hygiene reasons unless they are faulty. Sale items & payment plan items are non returnable. All postage is paid for by the buyer and we ask that if you are retuning any parcels by post that you send recorded delivery also as we will not accept any responsibility for them until they have been received & signed for by ourselves. This does not affect your statutory rights.